Phoenix Wrappers, a Pacteon company, has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Website. This policy applies to personal information provided by Phoenix Wrappers (‘Phoenix’) customers, subscribers and consumers through the company’s current and future digital platforms and legal entities.

In this policy, we describe what personal information we collect, how we use and manage it, as well as the ways in which you can access, update or correct your personal information and the choices available to you regarding the protection of your privacy.

By providing us with personal information through our Digital Platform, either by registering for one of our promotions, contests or events, you agree that it will be processed in accordance with what is indicated in this policy and for the purposes set out below.

As we regularly update our policies. We reserve the right to modify the policy at any time; We will notify you that changes have been made by indicating, at the bottom of the policy, the date of its last update.

Principles supporting the protection of personal information

Phoenix Wrappers adheres to the following personal information protection principles:

• Processing of personal information shall be lawful, fair and transparent, and processing activities shall have lawful grounds.
• Personal information may only be collected for specific, transparent and objective purposes and processing activities must fit the purpose for which the personal information was collected.
• The processed personal information must be relevant, adequate and may not include more than what is required for the purpose of the processing.
• Personal information must be kept updated and must be controlled for error to prevent the processing of false and misleading data/information.
• Personal information may only be processed for as long as it is required for the object of the collection.
• Personal information must be secured from unlawful use, loss, unintended deletion and harm.

User Rights Regarding Personal Information

Every user has the following rights with respect to their personal information:

• Right to know whether user’s personal information is being processed.
• Right to know how their personal information is or will be processed.
• Right to request the rectification or erasure of personal information if it is inaccurate or incomplete.
• Right to have user’s personal information deleted from Phoenix Wrappers files if there is no longer any legitimate reason to retain it.
• Right to object to any processing of user’s personal information, for example in the case of direct marketing.
• Right to restrict any processing of user’s personal information, for example where the personal information is inaccurate, or its processing is unlawful.
• Right of access to personal information collected from or about the user, including the right to request and obtain a copy of the personal information.
• Right to lodge a complaint with a supervisory authority if a user is not satisfied with the way Phoenix handles personal information.
• Right to withdraw any consent of processing of user’s personal information.

Personal information collected

Phoenix Packaging collects and processes personal information through multiple channels, including but not limited to:

• Online subscription forms
• Registration for conferences or events
• Phone and emails
• Phoenix Digital Platform

 

Generally, the data that Phoenix collects and processes may include but is not limited to:

• Name
• E-mail
• Phone number
• Professional occupation
• Employer organization or company
• Payment details

Processing of personal information

Personal information is only used for the purposes identified in this privacy policy. Personal information is never disclosed, sold or shared without the user’s consent, unless otherwise required by law.

Personal information is generally used to identify a user as an attendee, speaker, exhibitor, sponsor or collaborator at any Phoenix corporate event so that we can develop, organize, promote, execute and evaluate any such Phoenix corporate event.

Phoenix processes personal information for the following purposes, without limitation:

• Identify the user
• Provide the user with a service
• Communicate and interact with the user
• Enhance and promote Phoenix corporate events and services
• Conduct satisfaction questionnaires

Personal information is retained until it is no longer required to do so for the purposes for which it was collected, or for any other legal reason. The user may withdraw consent at any time.

Securing personal information

The Phoenix website is hosted on a secure server on Canadian soil. A number of security measures are implemented to minimize the possibility of a security incident, such as: the use of strong passwords, regular updating of server software, control of administrator access, etc.

Personal data entered on the Phoenix website may be stored on its web server located in a data center by our service provider, and/or on the company’s internal servers.

Phoenix will only retain your personal information for as long as necessary to fulfill the purposes for which the personal information was provided to us and for any authorized related purposes unless the law requires or permits a different retention.

Once the purposes in question have been fulfilled and subject to applicable regulatory provisions, we anonymize your personal information securely.

Transfer of personal information

Personal information collected and processed by Phoenix is never sold to external suppliers.

Information about cookies

Phoenix Wrappers uses cookies to analyze user behavior, administer its website and collect information about users. This is done to personalize and improve the user experience of the corporate website. Cookies store information that helps the website function. Only Phoenix can have access to the cookies created by its website.

Privacy Officer

The person responsible for respecting and protecting personal information at Phoenix Wrappers is: Jade Matte, HR Human Resources Director.
She can be reached by email at vieprivee@phoenixwrappers.com .

Last Updated September 2024